Associate Account Manager

We specialize in the design, installation, service, and maintenance of commercial and industrial projects. As a design-build leader, our team has constructed and maintained mechanical systems for a wide variety of high-profile clients, including hospitals, data centers, manufacturers, hotels, universities, office buildings, and more.

CCI Mechanical is seeking a motivated and client-focused Associate Account Manager to join our Service Department. This role is designed for a high-potential individual who will support seasoned Account Managers in managing commercial and industrial HVAC service accounts. The position blends inside sales support with field-based client engagement and offers a clear path for professional growth through mentorship and hands-on experience

Key Responsibilities

• Assist Account Managers in managing client relationships, preparing proposals, and coordinating service delivery.
• Participate in client meetings, site visits, and service reviews to gain firsthand experience in account management.
• Support the preparation of quotes, contracts, and service agreements.
• Help track and follow up on service opportunities, maintenance contracts, and customer inquiries.
• Maintain accurate records in CRM systems and assist with reporting and forecasting.
• Collaborate with internal teams including service technicians, dispatch, and operations to ensure client satisfaction.

Qualifications

• 1–3 years of experience in sales, customer service, or account support (HVAC or technical services preferred).
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office; experience with CRM systems (e.g., Dynamics 365) is a plus.
• Willingness to travel for client visits, field support, and training.
• Eagerness to learn and grow within a structured mentorship program.

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What We Offer

• Structured mentorship from experienced Account Managers.
• Exposure to a wide range of commercial and industrial HVAC service clients.
• Opportunities for advancement into Account Manager roles.
• Competitive compensation and benefits package.

 

We have a strong core of long-term employees along with young talent that allows for a powerful combination of lessons learned and fresh ideas.  Because of our anti-nepotism policy everyone in the firm has an equal opportunity to become leaders of CCI based on their merit and collegial attitude.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled

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As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.