Associate Account Manager

We specialize in the design, installation, service, and maintenance of commercial and industrial projects. As a design-build leader, our team has constructed and maintained mechanical systems for a wide variety of high-profile clients, including hospitals, data centers, manufacturers, hotels, universities, office buildings, and more.

CCI Mechanical is seeking a motivated and client-focused Associate Account Manager to join our Service Department. This role is designed for a high-potential individual who will support seasoned Account Managers in managing commercial and industrial HVAC service accounts. The position blends inside sales support with field-based client engagement and offers a clear path for professional growth through mentorship and hands-on experience

Key Responsibilities

• Assist Account Managers in managing client relationships, preparing proposals, and coordinating service delivery.
• Participate in client meetings, site visits, and service reviews to gain firsthand experience in account management.
• Support the preparation of quotes, contracts, and service agreements.
• Help track and follow up on service opportunities, maintenance contracts, and customer inquiries.
• Maintain accurate records in CRM systems and assist with reporting and forecasting.
• Collaborate with internal teams including service technicians, dispatch, and operations to ensure client satisfaction.

Qualifications

• 1–3 years of experience in sales, customer service, or account support (HVAC or technical services preferred).
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and time management abilities.
• Proficiency in Microsoft Office; experience with CRM systems (e.g., Dynamics 365) is a plus.
• Willingness to travel for client visits, field support, and training.
• Eagerness to learn and grow within a structured mentorship program.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

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