Factory Project & Operations Manager

Project Portfolio Leadership: assign projects to coordinators; balance workload, priorities, schedules, and resource needs across the project portfolio; monitor milestones, risks, scope, and delivery commitments.

Coordinator Leadership and Development: provide direction, coaching, tools, standard work, and quality review; establish expectations and accountability for coordinators managing their own projects.

Customer and Engineering Partnership: serve as the management-level interface with P&G stakeholders; support coordinators in scope clarification, priority conflicts, technical dependencies, and escalated customer concerns.

Make & Pack Governance: ensure project planning and handoffs align with the Make & Pack SOP; oversee work-order documentation, revision control, deviations, temporary instruction changes, nonconformance escalation, and closeout requirements in partnership with the appropriate P&G owner, Factory Supervisor, and quality resources.

Financial and Administrative Oversight: oversee project budgets, purchasing activity, labor allocation, billing reports, customer statements, timesheet audit processes, ERP goods receipt, and fiscal close support.

Cross-Functional Planning and Continuous Improvement: coordinate with the Factory Supervisor, Logistics Coordinator, Quality Data Specialist, Mechanical Assembly & Operations Specialist, and Line Leads to improve project flow, documentation, capacity planning, and issue resolution.

Education

(HS Diploma, Under/Graduate Degree, etc.)

High school diploma or equivalent required. Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain Management, Project Management, or a related field preferred.

Business Experience

(prior-year’s work/related experience)

Minimum 5 years of experience in project coordination, production support, operations administration, manufacturing, packaging, or a related environment.

Licenses/Certifications

Valid U.S. driver’s license

Language Skills

Ability to read and comprehend instructions, including, but not limited to, safety policies, procedure manuals, and maintenance specifications. Ability to write routine reports and correspondence. Ability to effectively present information in individual and small group situations.

Technical Qualifications & Skills

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and /or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·         Strong organizational and time management skills with the ability to manage multiple projects simultaneously.

·         Ability to lead multiple concurrent projects.

·         Excellent written and verbal communication skills.

·         Strong customer service and relationship management abilities.

·         Detail-oriented with a high degree of accuracy in documentation, reporting, and data management.

·         Ability to prioritize competing demands and meet deadlines in a fast-paced environment.

·         Strong problem-solving and decision-making skills.

·         Ability to collaborate effectively with operations, purchasing, finance, customers, and production teams.

·         Ability to maintain confidentiality of customer, operational, and financial information.