Facility Coordinator

·         Coordinate day-to-day facility operations across assigned sites, overseeing work order management, vendor scheduling, service escalations, and performance tracking to meet account targets.

·         Support both in-house and third-party technicians to ensure services are completed to quality standards and contractual requirements, including maintenance, landscaping, snow removal, and janitorial operations.

·         Provide administrative and operational support to the EFS Operations Manager and Facilities Manager, maintaining accurate records, reports, and communication between vendors, internal teams, and customer partners.

·         Supports work order operations as needed in area’s such as:

o    Vendor Dispatch

o    Vendor Scheduling

o    Service escalations

o    Payment related questions

·         Communicate/escalate with appropriate parties (Account Team & Vendors) as needed

·         Support overall account administrative tasks as assigned

Education

(HS Diploma, Under/Graduate Degree, etc.)

High School Diploma or equivalent

Business Experience

     (prior years work/related experience)

1-3 years’ experience in a professional, fast paced environment.

Licenses/Certifications

Valid driver’s license

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Technical Qualifications & Skills

·         Experience using a Commercial Maintenance Management System (CMMS) or Work Order Management process.

·         Experience using Microsoft Excel and Microsoft Office programs.

·         Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. 

·         Ability to learn new computer programs and apply them to work requirements.