Continuous Improvement Engineer

Operational Analytics & Data Storytelling

·  Analyze work order, asset, PM, vendor, SLA, financial, and operational data to identify trends, risks, outliers, and improvement opportunities.

·  Develop clear dashboards, scorecards, summaries, and visual stories that translate complex data into actionable insights.

·  Present findings in a concise, compelling format for operations, account teams, leadership, and client stakeholders.

·  Own and execute projects associated with the above.

Continuous Improvement & Process Optimization

·  Support Lean and continuous improvement initiatives by identifying process gaps, workflow inefficiencies, recurring issues, and opportunities for standardization.

·  Assist in developing improvement plans, tracking progress, validating results, and communicating outcomes.

·  Help convert lessons learned into repeatable processes, tools, and reporting approaches.

·  Execute actions associated with the above including developing and executing training materials

Reliability & Maintenance Performance Support

·  Evaluate asset performance, PM effectiveness, reactive work trends, repeat failures, emergency work volume, high repair costs and bad actor assets.

·  Support PM reviews, failure trend analysis (Execute Root Cause Analysis), maintenance optimization, and repair-versus-replace recommendations.

·  Facilitate alignment between account teams, clients, and internal stakeholders to maintain data quality, process compliance, and audit readiness.

·  Apply foundational reliability principles to improve asset performance and maintenance decision-making including an annual Cap Ex planning report identifying and prioritizing replacement recommendations based on Customer and EMCOR criteria

Cross-Functional Collaboration & Stakeholder Communication

·  Partner with operations, maintenance, account leadership, vendors, finance, procurement, technology, and client stakeholders.

·  Align data insights with business needs and operational priorities.

·  Communicate analytical findings in plain language to both technical and non-technical audiences.

·  Own and execute improvement actions and projects.

Reporting, KPI Development & Business Reviews

·  Support development, maintenance, and improvement of KPI results, reporting, operational scorecards, business review materials, and account-level performance summaries.

·  Help ensure reporting is accurate, consistent, visually clear, and tied to operational priorities.

·  Own and execute improvement actions and projects to drive improved data integrity and execution results.

Additional Responsibilities & Operational Support

·  Perform other duties as deemed necessary by Operations and CI&R leadership, including support for special projects, account initiatives, data validation efforts, and continuous improvement activities.

Education
(HS Diploma, Under/Graduate Degree, etc.)

Bachelor’s degree in Engineering, Industrial Engineering, Business Analytics, Data Analytics, Operations Management, Facilities Management, or a related field; or an equivalent combination of education, technical training, and practical experience.

Business Experience
(prior years’ work/related experience)

• 3–8 years of experience in continuous improvement, operational analytics, facilities management, maintenance operations, reliability, manufacturing, engineering support, business intelligence, or a related environment.
• Experience analyzing operational or maintenance-related data and converting findings into recommendations.
• Experience supporting process improvement, KPI reporting, dashboard development, or performance management activities.
• CMMS platform experience preferred; Corrigo, Maximo, FEXA, or similar system experience is desirable.
• Maintenance or facilities operations experience preferred, but not required if the candidate has strong data analytics and continuous improvement experience.

Licenses/Certifications

Must possess a valid driver’s license. Certified Reliability Leader preferred, Lean Six Sigma Green Belt preferred; ability to achieve Green Belt certification within 12 months preferred.

Language Skills

Strong written and verbal command of the English language required. Must be able to communicate technical and analytical information clearly to both technical and non-technical audiences.

Technical Qualifications & Skills

• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, data cleanup, Power Query, and trend analysis.
• Experience with Power BI or similar visualization tools required or strongly preferred.
• Ability to develop dashboards, scorecards, charts, and business summaries that support data storytelling.
• Experience working with CMMS, SharePoint, Microsoft Teams, and Microsoft Power Platform tools preferred.
• Ability to interpret operational data, identify patterns, and communicate meaningful insights.
• Strong interpersonal, organizational, time management, and self-management skills.
• Proactive and able to work independently while managing multiple priorities and deadlines.
• Strong attention to detail, data accuracy, spelling, grammar, and proofreading.
• Customer-focused mindset with the ability to support internal and external stakeholder needs.