
From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
We are looking for a proactive and technically skilled Reliability and Continuous Improvement Manager to support and enhance asset performance, maintenance strategies, processes and best practices within a dynamic Integrated Facilities Management (IFM) environment. This role contributes strategically to reliability and continuous improvement efforts by applying data analytics, Lean and Six Sigma principles, and key elements of reliability engineering such as failure analysis, asset criticality assessment, and maintenance optimization to drive efficiencies and savings.
The Reliability and Continuous Improvement Manager collaborates with the account team to establish priorities, initiatives and goals while working with the Corporate Reliability team to ensure compliance with EMCOR standards, processes and best practices associated with asset health, asset performance data, maintenance specifications and PM standards, maintenance processes, staffing level analysis, and Cap Ex planning based on asset condition assessments and historical performance and criticality. The Reliability and Continuous Improvement Manager will identify and recommend and execute actionable improvements. While not responsible for enterprise-level program leadership, the role may independently lead internal account-level projects that target improved equipment reliability, reduced downtime, enhanced and more efficient facility operations, driving towards a lower total cost of ownership (Savings). This position is ideal for an engineer looking to apply both strategic thinking and hands-on problem solving in a collaborative, performance-driven setting.
Reliability Metrics & Data Analysis Monitor and report key reliability KPIs by analyzing asset performance data—including failure history, downtime, repair costs and work orders. Leverage CMMS and data analytics tools to identify trends, risks, and opportunities for reliability improvement. |
Cross-Functional Collaboration & Client Alignment Collaborate with site operations, maintenance, and engineering teams to implement reliability improvements and ensure alignment with account and client goals including implementation of Moring Daily Planning Meetings (MDP), Work Order Audit Process, Weekly Planning Strategy and any other Maintenance Processes to drive efficiencies and improved communication and performance. |
Reliability Leadership & Compliance Lead reliability initiatives to improve equipment uptime, reduce reactive maintenance, and enhance operational performance and efficiencies. Support audits and compliance efforts by ensuring procedures, documentation, and data meet internal and client standards. |
Maintenance Strategy & Root Cause Analysis Support maintenance strategy reviews and optimization efforts to align with industry best practices. Assist in root cause investigations and recommend corrective actions to prevent recurring failures. Conduct failure mode analyses and contribute to asset condition and criticality assessments to guide maintenance priorities. |
Capital Planning & Cost Optimization Support capital planning with data-driven insights on asset condition, lifecycle risk, and performance trends, applying maintenance expertise to identify cost-saving opportunities and optimize investment decisions. |
Additional Responsibilities & Operational Support Performs any other duties as deemed necessary by the Account and CI&R leadership. |
Education (HS Diploma, Under/Graduate Degree, etc.) | Bachelor’s degree (BS) in Engineering (preferably Reliability, Industrial, or a related discipline) from an accredited college or university; or 10 years of relevant engineering experience and/or specialized training in reliability or industrial engineering; or an equivalent combination of education and practical engineering experience. |
Business Experience (prior years’ work/related experience) |
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Licenses/Certifications | Must possess a valid driver’s license. Ability to travel to Canada (valid Passport).
Lean/Six Sigma certification is strongly preferred; Ability to achieve Green Belt certification within 12 months |
Language Skills | Strong written and verbal command of the English language required. |
Technical Qualifications & Skills |
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Exceptional problem-solving skills; demonstrated ability to consider and account for second- and third-order effects in complex projects. |
Critical thinking acumen; demonstrated ability to challenge assumptions, identify risks, and facilitate action-oriented discussion. |
Comfortable with presenting/communicating in a high-stakes environment, including with company and customer executives. |
Able to lead with influence alone; proven ability to gain alignment and solve organizational problems without direct oversight over the personnel in other departments who form the cross-functional team. |
Industry knowledge; familiarity with mechanical systems including electrical, plumbing, HVAC, and fire/life/safety; ability to read technical drawings, site plans, and legal language |
Exceptional time management and detail orientation; able to balance multiple competing demands and priorities. |
Continuous improvement mindset; open to learning new skills and passionate about innovation and operational excellence |
Ability to work independently in a remote/hybrid environment; takes initiative. |
Team-orientation; shares knowledge and expertise freely and committed to the success of the team. |
While performing the duties of this Job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, taste and smell. The employee must be able to lift and /or move up to 50 pounds. Perform work on a roof level. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus, determine full range of colors in work areas, drawings and mapping. Ability to move about industrial properties and construction sites, through tight passageways and corridors. On feet as project task requirements dictate.
However, most of the time, physical demands are limited to those related to sitting at a desk and using a computer, keyboard, and mouse.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the majority of the time the employee would be working in a standard office environment. However, the employee may also be exposed to moving mechanical parts and may work in high precarious places; the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold, extreme heat, risk of electrical shock and vibration. The employee may at times work in an environment where the following safety equipment are needed: steel toecap shoes, hearing protection, hardhat eye protection, and/or hair protection. Employee would need to abide by all safety guidelines including OSHA regulations, lock-out/tag-out, etc. Work schedule can be affected by production, downtime and many other variables. Candidates should be extremely flexible with non-customary schedules and weekend work.
The noise level in the work environment is usually negligible, but may at times be moderate.
Travel is solely business-driven; flexibility is required and all candidates should be prepared to travel on a monthly basis as part of this job. Travel may vary 25%-65% based on assigned projects.
We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.
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