From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
In a safe, efficient, and professional manner the General Maintenance II Lead Technician completes required PM's and repairs commercial and industrial facility equipment. Responsibilities also include the supervision of the janitorial staff, managing & scheduling vendors, performance reporting and customer relationship management. Knowledge of and capable to perform plumbing, minor electrical, HVAC and various general tasks as assigned. Other duties include exterior maintenance, conference room set-up’s, furniture/cabinet moves and repairs. Qualified applicants must be a US Citizen, possess a valid driver’s license and have at least 3 to 5 years of hands on experience in a Lead facilities maintenance role in dealing with a wide range of general type services. Must possess excellent customer service and communication skills. The technician is an excellent communicator and has exceptional follow through capabilities. This position will be crossed trained and utilize a “flow to the work” concept. The technician will exhibit an ownership attitude.
Abides by all safety guidelines including OSHA regulations, lock-out/tag-out, etc. | |
Conducts “shift rounds” (regular checks of systems and equipment to identify issues, and document systems and equipment performance). | |
Competently maintains, troubleshoots, and performs substantial equipment repairs. Works independently, and as part of the facilities maintenance team to: · Conduct the inspection/evaluation of operating characteristics such as speeds, pressures, vacuum, or vibration; and features such as wear, replacement of expendables (i.e. belts, hoses, fluids, filters, etc.). · Preforms preventative maintenance, including the diagnosis of malfunctioning apparatus and/or systems, such as: o HVAC equipment, fire life safety systems, plumbing and electrical systems. o Transformers, motors, motor starters, MCC panels, MCC circuits, variable frequency drives, replaces damaged or broken wires and cables. o Dock equipment (Overhead doors, dock levelers, dock locks and seals) o Building/parking lot lighting, photoelectric eyes, emergency lights/exit lights, 120 volt outlets for exterior bldg lighting. · Repairs systems and apparatus mentioned above, could also include tasks like rebuilding of pumps, steam traps, valves, electrical, pneumatic solenoid devices. May paint walls, fix leaks and stoppages in plumbing, repair or replace sinks, piping, valves or drains. May maintain electrical controls, lighting, and electrical distribution systems, etc. | |
Performs administrative task such as material ordering, purchase order request, purchase card reconciliation/coding, budget management & reporting, vendor coordination & management, vendor PM scheduling and completion (recommended action on PM findings), attend job meetings/project meetings, weekly status updates, work order management – CMMS responsibilities, etc. | |
Documents work results in the CMMS, analyzes findings and recommends updates to PM list. Is able to create and present performance reports from CMMS. | |
Communicates effectively with coworkers, vendors, and customer staff; assuring that all aspects of a work request are understood. This includes ensuring the customer is adequately informed about work status and expected completion dates. | |
May manage maintenance projects, including complex equipment repair, providing guidance to Sub-Contractors of facilities services. | |
Other duties may be assigned as deemed necessary by the Site Manager | |
Education | High School diploma (or equivalent) required, preference given to those with some undergraduate business or trade school training. |
Business Experience | 4 years’ experience and/or training including the application of mechanical, electrical, plumbing, carpentry skills/concepts required. An equivalent combination of training, education, and manufacturing maintenance experience is acceptable. |
Licenses/Certs | Valid driver’s license, Fork truck operator’s license, JLG operator’s license required |
Language Skills | Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form. Key elements include the ability to interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must have a working knowledge of MS WORD, be able to send/receive emails and be able to manage an email box. Must be able to operate the work order system and maintenance specific software such Building Automation. Ability to speak effectively before groups of customers and/or employees. |
Technical Qualifications & Skills | To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
Ability to use hand and small/large power tools
Able to disassemble/reassemble fixtures, fans, pumps, and HVAC equipment and other building related equipment
Able to demonstrate general plumbing, electrical and carpentry skills.
Able to demonstrate an understanding of building systems and operation including HVAC, plumbing, electrical, Life Safety Systems, building envelope.
Able to competently operate a forklift, scissor lift, and aerial lift
Ability to operate a personal computer, cell phone; and/or electronic tablet
Able to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include taking the initiative to productively manage unexpected downtime, remaining productive while contributing to high quality results.
May need to support non-customary schedules and weekend work
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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